ISC Launches Workers’ Compensation Platform: BusinessFirst Insurance

MGA Integrated Specialty Coverages (ISC) today announced the launch of its Workers’ Compensation platform with BusinessFirst Insurance, a new brand that builds on the longstanding strength of RetailFirst Insurance Group, comprised of RetailFirst Insurance Company and BusinessFirst Insurance Company. The platform offers independent agents across Florida, Georgia, North Carolina, South Carolina, Virginia, Tennessee, Kentucky, and Indiana a focused Workers’ Compensation solution designed to deliver dependable protection, effective claims management, and long-term stability. The program is currently accepting submissions effective 10/1/2026 and later.

Powered by ISC, BusinessFirst combines decades of Workers’ Compensation experience with modern technology, data-driven decision-making, and industry-leading claims administration and analytics capabilities. A-rated coverage is supported through BusinessFirst Insurance Company and RetailFirst Insurance Company. There are currently more than 13,000 policies in force.

“BusinessFirst brings best-in-class coverage, focus, expertise, and consistency to Workers’ Compensation,” said ISC CEO Matt Grossberg. “With BusinessFirst, we’re able to provide agents and employers with dedicated expertise, streamlined processes, and the level of service they deserve.”

“We’re very excited to partner with ISC as we embark on our next chapter here at BusinessFirst,” said Tom Petcoff, Board Chairman. “ISC’s blend of underwriting excellence, technology focus, and insurance expertise, combined with our strong capital position and agency partnerships, will inevitably lead to profitable growth for everyone. Also, the ability to offer our brokers and agency partners an expanded portfolio of products and services through ISC’s portal experience will ensure greater customer satisfaction and create substantial efficiencies today and in the future.”

BusinessFirst offers purpose-built monoline Workers’ Compensation solutions for a broad range of industries, including construction, manufacturing, retail and wholesale, agriculture, service businesses, and financial services.

The platform helps agents place business more efficiently through timely quotes and direct access to underwriting resources, while providing employers with reliable coverage, risk management support, and tools to protect both their employees and their bottom line.

BusinessFirst also offers proactive claims management strategies to help injured employees receive the care and support they need while helping employers manage costs and facilitate successful return-to-work outcomes.

“We’re committed to building long-term relationships with agents and employers throughout our footprint,” said Jacob Geyer, SVP, ISC Workers’ Compensation. “Our focus is simple: provide dependable Workers’ Compensation solutions, responsive service, and the consistency our partners need to grow with confidence.”

About Integrated Specialty Coverages

Integrated Specialty Coverages (ISC) is a leading multi-line program administrator and MGA dedicated to underwriting excellence, client service, and customer experience. ISC combines a broad network of insurance markets with proprietary technology and data analytics to deliver innovative insurance solutions across a wide range of specialty business segments. Agents with questions, contact: Adam Sipe, AVP Business Development, at 863-255-1369. www.iscmga.com

About BusinessFirst Insurance

BusinessFirst Insurance is focused on Workers’ Compensation, combining specialized underwriting expertise, responsive service, advanced analytics, and strong agency relationships to deliver dependable protection and consistent results. www.businessfirstinsurance.com

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