2025 Annual Report Shows Navy Federal on Sound Financial Ground

Business Wire

Navy Federal Credit Union today announced the release of its 2025 Annual Report. Amid sustained financial stability, Navy Federal is expanding investments in its workforce and operational infrastructure while enhancing recurring benefits for its membership, the findings show.

“We’re proud to report that Navy Federal enjoyed a remarkably successful 2025,” Navy Federal CEO Dietrich Kuhlmann and Board Chairman Ed Cochrane noted in their joint letter to members. “As a not-for-profit credit union, our strong fiscal position allows Navy Federal to remain an ally for our members and a force for good in our communities.”

Navy Federal data shows its members can earn and save $473 per year through better rates, lower fees and higher dividends, a collective value of more than $4.5 billion in 2025. As the credit union leverages its scale to increase member benefits, Navy Federal is also investing in new technologies and service capabilities that ensure it can continue meeting the needs of its 15 million members worldwide.

After opening 15 new branches in 2025, Navy Federal’s global network now includes 383 locations across four continents. Additional ongoing investments in its fully US-based contact center—which answers roughly one million calls per week—allow Navy Federal to provide 24/7/365 service, reflecting the needs of a membership that reaches into every time zone.

As the nation confronted the longest federal government shutdown in its history late last year, Navy Federal issued over $350 million in interest-free loans to 82,000 members awaiting their next paycheck. These loans came with no credit check, no hit to members’ credit scores, and no information shared with credit reporting agencies.

“Since 1933, this credit union has existed to serve the financial needs of America’s military community,” Kuhlmann continued. “We’re proud that, today, Navy Federal is in a position to continually enhance the service we provide to Servicemembers, Veterans, DoD civilians and their families—particularly in the moments of greatest need.”

Navy Federal Investment Services also introduced enhancements to its digital investing tool in 2025, as the report details, which allow members to manage their investment accounts fully online. These changes spurred stronger NFIS engagement, increasing Navy Federal’s capacity to provide investment advice, estate planning services, and other critical financial guidance to its members throughout their lives. Overall, 15% more NFIS accounts were opened in 2025 compared to the year prior.

Navy Federal Credit Union: Established in 1933 with only 7 members, Navy Federal now has the distinct honor of serving more than 15 million members globally and is the world’s largest credit union. As a member-owned and not-for-profit organization, Navy Federal always puts the financial needs of its members first. Membership is open to all Department of Defense and Coast Guard Active Duty, Veterans, civilian and contractor personnel, and their families. Navy Federal employs a workforce of over 25,000 and has a global network of more than 380 branches. Navy Federal is contracted to operate the Overseas Military Banking Program under the authority of the Department of Defense, which provides Active Duty military Servicemembers deployed overseas with access to some 60 branches and hundreds of ATMs spread across 10 countries and territories. For more information about Navy Federal Credit Union, visit navyfederal.org.

Navy Federal Financial Group, LLC (NFFG) is a licensed insurance agency. Non-deposit investments, brokerage, and advisory products are only sold through Navy Federal Investment Services, LLC (NFIS), a member of FINRA/SIPC and an SEC registered investment advisory firm. NFIS is a wholly owned subsidiary of NFFG. Insurance products are offered through NFFG and NFIS. These products are not NCUA/NCUSIF or otherwise federally insured, are not guaranteed or obligations of Navy Federal Credit Union (NFCU), are not offered, recommended, sanctioned, or encouraged by the federal government, and may involve investment risk, including possible loss of principal. Deposit products and related services are provided by NFCU. Digital Investor offered through NFIS. Financial Advisors are employees of NFFG and are employees and registered representatives of NFIS. NFIS and NFFG are affiliated companies under the common control of NFCU. Call 1-877-221-8108 for further information.